Fresh mattresses

+381 69 673 233
intercom.line@gmail.com

Srpski FREE DELIVERY ON SERBIAN TERRITORY    ::    DELAYED PAYMENT    ::    MADE IN SERBIA    ::    QUALITY WARRANTY

PURCHASE

ORDERING

All our products can be ordered using one of the following options:
  1. Visiting one of our sale-exhibition salons
  2. By phone, calling one of our numbers:
    • 069/673-233
    • 017/471-297
  3. By e-mail address: info@dusecifresh.com

PAYING

  1. Cash – on delivery. The paying is done in the during the delivery of the product. This mean of paying applies to standard dimension mattresses only.
  2. Advance payment fully on checking account. In case of ordering a non standard dimension mattress or pillow top this method applies.
  3. By personal checks on 6 monthly rates, no interest.

DELIVERY

  1. DELIVERY EXPENCES
    • For all ordered products valued more than 10.000 RSD we have arranged free delivery on your home address on Serbian territory.
  2. DELIVERY TIME
    • For standard dimension mattresses the delivery deadline is up to 7 work days from the day when the order was placed
    • For non standard dimension mattresses the delivery deadline is up to 14 work days from the day when the order was placed
  3. DELIVERY METHOD
    • All our products are delivered by courier service
    • At least one day before the delivery our sale service will contact you and inform you about the delivery
    • On the day of the delivery, the courier will call you at least 10 minutes before coming to your address, and your obligation is to secure a person to receive and (or) pay the delivery.
    • The courier obligation is to deliver the wanted product to your front door in case you live in a ground floor house or in an apartment building with a big elevator. If you live in an apartment building with small or no elevator, you need to organise some help for the courier to get your mattress delivered more safely and faster.
    • Your duty during the takeover is to visually inspect the received shipment and by signing the shippers confirm that you have received the shipment undamaged. All subsequent reclamations because of the subsequent damaging will not be accepted. In case you notice a damaging on the mattress made during the transport you're in obligation to contact us before taking over and paying the shipment as soon as possible.

RECLAMATION

For all our mattresses, depending on model, we give you warranty from two, three up to five years and guarantee you that the mattress will properly serve it's purpose and will not change it's properties in the warranty time, if you use it according to the give instructions. If you detect any product shortcomings or flaws made by our mistake, it is our duty to resolve your reclamation during the period of 45 days on our expense. Reclamation must be submitted in written or electronic form.
Warranty is not valid in these cases: